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Safeguarding

Safety is at the heart of our care.

At Solice, the safety and wellbeing of children and young people is fundamental to everything we do.

We recognise that safeguarding is everyone's responsibility. Our approach is centred on creating environments in which children and young people feel safe, heard, respected and able to seek support.

Our approach

Safeguarding is more than responding when concerns arise. It is part of the relationships, environments and everyday practice that surround each child or young person.

We seek to promote safeguarding through:

  • safe, consistent and respectful relationships

  • listening to children and young people and taking their experiences seriously

  • clear professional boundaries and responsible practice

  • recognising and responding appropriately to signs of harm, abuse, neglect or exploitation

  • appropriate safeguarding procedures and record keeping

  • safer recruitment and relevant checks for staff

  • appropriate safeguarding training and ongoing professional development

  • working with families, professionals and other agencies where appropriate

Responding to concerns

Where a safeguarding concern arises, Solice will respond in accordance with its safeguarding procedures and relevant statutory guidance.

Information may need to be shared with appropriate professionals or statutory agencies when this is necessary to protect a child or young person. Safeguarding information is handled carefully and shared on an appropriate need-to-know basis.

The safety and welfare of the child or young person remains the primary consideration.

Listening to children and young people

Children and young people should have opportunities to express their views, worries and experiences in ways that are appropriate to their age, development and communication needs.

We aim to create a culture in which asking for help is safe, concerns are taken seriously and children and young people are treated with dignity and respect.

Working together

Effective safeguarding depends on communication and collaboration.

Where appropriate, we work alongside parents and carers, education professionals, health and social care services and other agencies involved in a child's care.

If you are concerned about a child

If you have a safeguarding concern relating to a child or young person receiving support from Solice, please contact us through the appropriate Solice contact route.

If you believe a child or young person is in immediate danger, contact the emergency services or the appropriate statutory safeguarding service without delay.

Our commitment

Safeguarding practice is kept under review as our services develop. Our policies, procedures and practice are intended to support a culture in which children's safety, welfare, dignity and voice remain central.

Last updated: September 2026